Leedom Group launches AI collections platform for BHPH dealers

Leedom Group has rolled out AIVA DealerTeams nationwide, an AI-powered collections platform for Buy Here Pay Here dealers and auto finance operators. The company says the launch arrives as it prepares to onboard its first 100 dealer clients and aims to help dealers collect faster, more consistently and within legal hours.

Why it matters: - Buy Here Pay Here dealers often struggle with high default rates and uneven follow-up. - Leedom Group is pitching AI as a way to keep collections moving around the clock without adding staffing gaps. - The platform is designed to help dealers reach more accounts, sooner, when recovery odds are stronger.

What happened: - Leedom Group announced the nationwide rollout of AIVA DealerTeams on Aug. 5, 2026. - The platform is built for Buy Here Pay Here dealers and auto finance operators. - Leedom Group said it is preparing to onboard its first 100 dealer clients in the coming weeks. - The flagship product, Ava, monitors customer replies 24/7 and starts outreach only during legally permitted hours. - Ava handles routine texts and escalates more complex cases to a human collector.

The details: - The company says BHPH default rates commonly run above 35%. - Ava reaches out by text in the dealership’s own name when an account is assigned. - Ava negotiates payment arrangements and sends a secure, branded payment link. - The system is built to avoid coverage gaps caused by staff turnover, vacations or after-hours accounts. - Leedom Group said one dealer client used Ava over a holiday weekend while the office was closed. - During that period, Ava handled more than 300 SMS conversations and resolved more than 30 collection issues. - One customer replied: “dang, y'all don't get off for the holiday.” - Leedom Group responded: “Collections doesn't take a holiday.” - AIVA DealerTeams’ Collection Agent is trained on nearly 2 million real collections conversations. - The platform is compatible with virtually any Dealer Management System or Loan Management System through a proprietary file format. - The system is monitored for compliance with the FDCPA, TCPA, CCPA and ECOA. - AIVA DealerTeams runs on the same infrastructure as TextMaxx Pro, Leedom Group’s SMS/MMS platform.

Between the lines: - The launch frames collections as a consistency problem, not just a staffing problem. - Leedom Group is positioning Ava as backup for human collectors, not a replacement. - The holiday-weekend example is meant to show the platform can keep working when a dealership is shut down. - The compliance and systems-integration claims are aimed at reducing the friction dealers may feel before adopting an AI collections tool. - Chris Leedom said the product reflects decades of dealership experience and that Ava reaches out the moment the law allows.

What's next: - AIVA DealerTeams is available now nationwide. - Pricing starts at $2,000 a month for up to 500 accounts and $2,500 a month for up to 1,500 accounts. - Multi-rooftop groups can get custom Enterprise pricing. - Qualifying accounts include a performance guarantee. - Dealers can request a demo by texting AGENT to 95000 or visiting aivadealerteams.ai. - More information is available at Leedom Group and TextMaxx Pro.

The bottom line: - Leedom Group is betting that always-on, compliance-aware AI collections can help BHPH dealers collect faster without overloading staff.